Welcome to our website.
It is agreed that the users of this website are subject to and bound by the following terms and conditions of use:
Cancellation and Refund Policy
Notice of cancellation must be received by CCAA at least 5 working days before the course commences or no refund will be made. A substitute attendee may register prior to the course commencing. Cancellations and substitutions must be advised by email or facsimile (07 3839 6005).
Credit Card Payment Security
All credit card details for purchases made on this website are handled by the billing gateway at eWay - www.eway.com.au. All transfers of credit card data are sent over a 128 Bit SSL secured server owned by eWay.
For more information please go to:
This policy sets out how CCAA uses your personal information and explains:
What kind of personal information CCAA collects and how it is collected
CCAA collects personal information from a variety of sources, including from members of the public, advertisers, business partners and through the www.ccaa.com.au website. In general, the personal information CCAA collects includes (but is not limited to) name, address, contact details, gender, in some cases membership of professional associations and, where relevant, financial information, including credit card information, and banking details. Personal Information you provide: We store the personal information you enter on the www.ccaa.com.au website or give to CCAA in other ways. We obtain most personal information through the www.ccaa.com.au website. You may provide information when you request or acquire a product or service from CCAA or its related companies, provide a product or service to CCAA, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with CCAA by e-mail, telephone or in writing (for example if you contact customer service or provide feedback). Automatic collection: Cookies: We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies do not contain information by which CCAA can identify you. They identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. CCAA may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising which CCAA believes may be of interest, based on that information. To disable your cookies, please refer to the help menu within your Internet browser. Indirect collection: CCAA endeavours to collect personal information about an individual only from that individual. In some circumstances CCAA may obtain personal information from a third party. If you provide personal information about another person to CCAA, CCAA requires that you inform that person you have done so and provide them with a copy of this policy.
How CCAA uses the information you provide
CCAA may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. CCAA generally uses personal information to:
CCAA may disclose personal information to other companies/websites under the CCAA banner which may only use it as set out above. CCAA may also provide your information to:
If CCAA sells part of its business, personal information may be part of the assets transferred to the purchaser. The www.ccaa.com.au website may contain features where you are invited to send personal information to organisations other than CCAA. The choice to send such information to these organisations is entirely yours. You should be aware that any such information you choose to send will not be bound by this policy.
Management and security of personal information
CCAA protects the personal information CCAA holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, pass word access, secure servers and encryption of credit card transactions.
Updating personal information
CCAA endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. You can generally update personal information that is not membership information on the www.ccaa.com.au website where you submitted that information. Otherwise, please contact CCAA on firstname.lastname@example.org. Where personal information is no longer required by CCAA, it will be destroyed or de-identified.
Seeking access to the personal information CCAA holds about you
You have the right to seek access the personal information held about you and to advise CCAA of any inaccuracy. There are some exceptions to this right set out in the Privacy Act. If you make an access request, CCAA will ask you to verify your identity and specify what information you require. CCAA may charge a fee to cover the costs of meeting your request.